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Business Hours
Days Hours
 Monday - Friday  08:00 - 16:45
 Lunch Time  13:00 - 14:00
* We shall observe all holidays as stipulated by the Government of Swaziland

Contacts
Physical Address: Cooper Centre Office 106, Mbabane, Swaziland

Postal Address: P.O Box 5 Mbabane, Swaziland

Phone: 2404 7712

Fax: none

HMIS - Our Projects ...pg 3

The Health Management Information System (HMIS) unit under Strategic Information Department (SID) of Ministry of Health (MoH) is the custodian of all Health Information Systems in Swaziland. Swaziland has a variety of systems which HMIS is working towards intergrating all these into one system.
This review will not only aid us in understanding what the weaknesses of the routine health information system are, but it will also provide us with the building blocks for the restructuring of information systems in the health sector.", Mrs Zanela Simelane, HMIS Manager – 2012
HMIS Systems Review 2013 :
  1. HMIS Database
  2. RxPMIS
  3. DISA LIS
  4. MSDS (Malaria Surveillance Database)
  5. IT Support Database
  6. Immediate Notification System
  7. Human Resource Information System
  8. RxSolution
  9. DR-TB Management System
  10. Commodity Tracking System

RxSolution

RxSolution
System Description
This system was developed with the support from our partner Management Sciences for Health(MSH). The RxSolution Drug Inventory Management system is specially designed to manage drugs inventory plus supply and demand of various medicines with the collaboration of RxPIMS Patient Information management system. Although the two are separate software; they use the same database.



System Modules
  • Patient
  • Product
  • Supplier
  • Demander
  • Requisition
  • Receipt
  • Order
  • Dispenser
  • Prescriber

System Platform
1. Server Operating System: Windows Server
2. Database: Microsoft SQL Server
3. Programming language: VB.NET Technology:C#
4. Type of application (Desktop/Web-based/client server/standalone): Desktop/Client-server Web server:N/A
5. Delivery channel: Internet/Extranet/Intranet: Local Area Network
6. Reporting module: Digital Metaphors Report Explorer Enterprise Edition Comment:
7. Data exchange module: None Comment:
8. Source/Development: Outsourced

Dimensions of Quality
1. Flexibility: The source code for this system is the property  ...more details...  of Management Sciences for Health and therefore cannot be modified or customized.
2. Accessibility: The system has a reporting module where  ...more details...  standard reports have been deployed. It also has a visual Report designer that allows users that familiar with the SQL query language to visually build reports and deploy them within the same network within which the system is installed or to other facilities.
3. Reliability: The system has no relationships defined between  ...more details...  tables in the database; therefore referential integrity has not been enforced. There are very few validation routines built into the data capture of this system. Data quality reports are not available to track the level of quality of the data already in the system.
4. Efficiency: The system has a logical grouping of data entry  ...more details...  fields into individual modules. It also maintains master data that is later used in other transactions in the system such as the list of drug formulations, individual products, suppliers, dispensers etc. The database is shared with the patient management system so that the system can adjust stock levels according the prescriptions that have been dispensed.

The system also suggests quantities to order based on pre-set minimum, maximum and safety stock values. Drug formulations can also be grouped according to the prescribing practises such as the National ART guidelines into what the system refers to as protocols to improve the efficiency with which drugs are dispensed.
5. Effectiveness: The system provides no self-help. There is  ...more details...  however a user manual that is provided to the users.
6. Saliency: The user manual is very comprehensive especially  ...more details...  to meet the needs of the systems administrator. There are; however no design documents for the system available in the country. The database is not very easy to understand as there are some fields that server as temporal storage to server as input for processing by the system at a later stage. These are very confusing when querying the database.
7. Availability: Facilities that need to start using the system  ...more details...  send a request to the National HMIS. A readiness assessment is done to determine the networking and computer hardware requirements. The pharmacy or dispensary and store room are also inspected. Once all requirements have been met, the system is installed, training is provided and the system is maintained by the National HMIS.
8. Performance: There are larger health facilities with higher  ...more details...  patient volumes such as Mbabane and RFM that have reported significant levels of degradation of system performance with increasing patient loads and the poor maintenance of the servers. Servers at these sites need to be replaced.
9. Scalability: The system generates very high volumes of  ...more details...  transactions (especially prescriptions). The current hardware may not be able to cope with the increasing patient volumes.
10. Efficacy: The system currently provides a number of  ...more details...  stock management reports that are very useful for planning.
11. Security: The system presents users with a log-in form  ...more details...  on start-up. Security permissions can be set to allow different kinds of rights to users (such as read, write). The rights can even be assigned to each module. The system uses MS SQL Server database logins to ensure that only authorised users can access the database.

It could not be determined however if the system has any security measures that protect data while in transit over the network. The connection file is also stored as text in un-encrypted format which may be a security vulnerability of the system.
12. Interoperability: The system uses no standards to ensure  ...more details...  interoperability and seamless integration with other systems.

DR-TB Management System

DR-TB MS
System Description
The DR-TB Management System is an electronic version of the existing paper based DR-TB register book. Information captured into the system is extracted from the TB registers and contains the same fields as the paper based register




System Modules
  • Personal Details
  • Accounts Settings
  • Contact Details
  • Disabilities/Others
  • Next to Kin
  • Work Details
  • Reporting module.

System Platform
1. Server Operating System: Windows Server
2. Database: MySQL server
3. Programming language: VB.NET Technology: VB
4. Type of application (Desktop/Web-based/client server/standalone): Desktop/Client-server Web server: Apache 5
5. Delivery channel: Internet/Extranet/Intranet: Local Area Network
6. Reporting module: Crystal reports Comment:Data also exported to Microsoft Excel
7. Data exchange module: None Comment:
8. Source/Development: Developed In-house

Dimensions of Quality
1. Flexibility: The system is bespoke and developed in  ...more details...  house. The source code is available for modification to accommodate additional requirements and information needs.
2. Accessibility: Searching, navigation and data capturing into the  ...more details...  system is very easy. The system allows for data to be exported to various formats such as MS Excel, PDF and HTML. Crystal Reports is also used to create and publish reports.
3. Reliability: There are data validation routines that validate  ...more details...  the captured data to minimize data quality issues. There are however no data quality reports. There are no relationships defined between tables in the database. Therefore referential integrity has not been enforced at database level.
4. Efficiency: The system greatly improves the amount of  ...more details...  time that it takes to compile reports for decision making.
5. Effectiveness: The system provides no self-help.   
6. Saliency: There are no design documents available for this system.   
7. Availability: The system is currently installed as a stand-alone  ...more details...  application in one workstation. It is however available for facilities to install and capture data on local area networks and the Government wide area network.
8. Performance: No performance issues were reported with the application.   
9. Scalability: The system may need all TB clinics to be  ...more details...  networked (to the Government Wide area network) in-order to use the system.
10. Efficacy: There are no design documents for the system;  ...more details...  hence the need that the system meets could not be determined. It can be noted that the system greatly simplifies the task of generating reports on drug resistant TB.
11. Security: The system presents a login screen for  ...more details...  authenticated users to access the system. It also has a module to manage user accounts.
12. Interoperability: The system uses no standards to ensure  ...more details...  interoperability and seamless integration with other systems.

Commodity Tracking System

Commodity Tracking
System Description
The Swaziland Health Product Tracking System (SHPTS) was designed by the Management Sciences for Health(MSH) and it is the first online health commodity tracking tool within the country. The sole purpose of developing this system was to track and monitor health products availability within facilities in Swaziland. The system consists of modules for generating reports to circumvent stock outs at facility and also tracking key performance indicators.

It is a web based application developed in Joomla version 1.7 using PHP programming language and currently running on the URL (www.lmis.co.sz).

System Modules
  • Commudity Tracking
  • Commodity Reporting

System Platform
1. Server Operating System: Windows Server
2. Database: MySQL server
3. Programming language: PHP Technology:Joomla! CMS
4. Type of application (Desktop/Web-based/client server/standalone): Web-based/Client-server Web server: Apache
5. Delivery channel: Internet/Extranet/Intranet: Internet
6. Reporting module: unknown Comment:
7. Data exchange module: None Comment:
8. Source/Development: Outsourced

Dimensions of Quality
1. Flexibility: The system uses open source technology. Source  ...more details...  code is available for modification.
2. Accessibility: The system is accessible anywhere in the world  ...more details...  provided internet is available. It uses a lot of visuals as its intended use was for decision support.
3. Reliability: The data captured into the system is mostly  ...more details...  aggregated reports from facilities. This includes stock levels of commodities and the consumption. This data can be validated to some extent by the system. There needs to be routine data quality assessments to determine the quality of the reported data at the source.
4. Efficiency: The system greatly improves the amount of time  ...more details...  that it takes to compile reports for decision making.
5. Effectiveness: The system currently provides no self-help. It  ...more details...  however provides contact details for the support office so users can contact them for support.
6. Saliency: There are no design documents available yet for  ...more details...  this system as it is still in its implementation phase.
7. Availability: The system can be acquired through  ...more details...  Management Sciences for Health. It was developed for the MOH.
8. Performance: No performance issues have been reported with the application.   
9. Scalability: The system is still deployed in a test  ...more details...  environment, it has gone into production; hence the need for a country-wide MOH network.
10. Efficacy: Not applicable yet.   
11. Security: The system presents a login screen for  ...more details...  authenticated users to access the system. Other security measures could not be determined
12. Interoperability: Could not be determined.